Dashboard Widgets

A widget is one tile on a dashboard. Each widget counts or averages tasks in a set way and draws the result as a number, a chart, a table, a map or a piece of text. You pick widgets from a catalog of ready-made ones; each comes with its own name and description and already works with your data. To build your own, see Custom Widget.

Required permission:

View dashboard (to see widgets)
Edit dashboard (to add, rename or remove widgets)

Visuals

Visual	Shows	Example
Single number (KPI)	One figure for the time range.	Total Tasks, Avg Travel Duration
Bar chart	One value per group. A bar can be split in two, for example by hub and by status.	Completed by Hub, Status by Hub
Trend line	One point per day, week or hour, to show change over time.	Volume Trend, Completion Trend
Donut chart	The parts of a whole, with each slice’s count and share.	Tasks by Status, User by Status
Table	Rows of numbers, such as tasks per assignee.	Tasks by Assignee, User Activity
Free text	A note you write, shown next to the numbers.	Text / Note
Banner	A full-width strip for a heading or an announcement.	Banner
Density map	Where tasks are done, on a map. Busier spots glow brighter.	Task Location Heatmap

Tables

A table widget lists one row per group, most first, with the count beside it. Tasks by Assignee, for example, shows each assignee’s email and how many tasks they had in the time range. The User Activity table has these columns:

Column	What’s there
No.	The row number.
User	The field user.
Assigned	Tasks assigned to the user.
Ongoing	Their tasks still in progress.
Done	Their finished tasks.
Percentage	The share of their tasks that is done.

Density map

The density map puts each done task on the map at the spot where it was finished. Zoom with + and − or the mouse wheel. Tasks with no coordinate are left out; when none in the range has one, the widget says No locations to map. With very many tasks the map shows a sample, marked Sampled, or only the densest spots, marked Densest cells.

Text and banner

A Free text widget holds a note, for example how to read the numbers or whom to call. A Banner spans the whole width, for a heading or a notice such as planned maintenance. Both show text you type, up to 2,000 characters, and run no query. See Editing a Dashboard to write the text. The Add dialog groups the ready-made widgets in eight categories; a ninth tab, Custom, holds Create widget and your organization’s widget templates. Widget names that say Flow count by task type.

Overview

Widget	Visual	What it shows
Total Tasks	Single number	Tasks whose start time falls in the selected range, across every status.
Completed Tasks	Single number	Tasks starting in the selected range that are now Done.
Active Tasks	Single number	Tasks starting in the selected range that are still in progress (Ongoing).
Tasks Due in Range	Single number	Tasks whose end time falls in the selected range, across every status.
Due and Completed	Single number	Tasks whose end time falls in the selected range that are now Done.
New Tasks Created	Single number	Tasks created in the selected range, across every status.

Task Status

Widget	Visual	What it shows
Tasks by Status	Donut chart	The comparison of tasks by status.
Ongoing	Single number	Tasks starting in the selected range that are still Ongoing.
Done	Single number	Tasks starting in the selected range whose status is now Done.
Unassigned	Single number	Tasks still Unassigned among those starting in the selected range: work nobody has picked up yet.
Tasks by Label	Donut chart	How the tasks starting in the selected range split across labels, top 10.
Overdue Open Tasks	Single number	Tasks starting in the selected range that are still Unassigned or Ongoing and whose end time has already passed.
Stalled Ongoing Tasks	Single number	Ongoing tasks starting in the selected range that have not been updated for more than 24 hours.
Due and Still Open	Single number	Tasks whose end time falls in the selected range that are still Unassigned or Ongoing.
Overdue Open Tasks by Flow	Bar chart	Tasks starting in the selected range that are still Unassigned or Ongoing and whose end time has passed, per task type, top 10, most first.
Status by Flow	Bar chart	Tasks starting in the selected range per task type, each bar split by status; top 10 task types.
Status by Label	Bar chart	Tasks starting in the selected range per label, each bar split by status; top 10 labels.
Status by Source	Bar chart	Tasks starting in the selected range per created from, each bar split by status; top 10.
Unassigned by Flow	Bar chart	Tasks starting in the selected range that nobody has picked up yet (Unassigned), per task type, top 10, most first.
Open Tasks by Flow	Bar chart	Tasks starting in the selected range that are still Unassigned or Ongoing, per task type, top 10, most first.

Productivity

Widget	Visual	What it shows
Tasks by Flow	Bar chart	Tasks starting in the selected range, per task type, top 10.
Tasks per Assignee	Bar chart	The 8 assignees with the most tasks starting in the selected range, busiest first; a task with several assignees counts for each of them.
Tasks by Source	Bar chart	Tasks starting in the selected range, per created from, top 10.
Task Activity	Bar chart	The count of tasks per day by start time, distinguished by task type.
Completed by Label	Bar chart	Done tasks whose done time falls in the selected range, per label, top 10, most first.

Time & Duration

Widget	Visual	What it shows
Avg Travel Duration	Single number	Average travel duration per task, in minutes, for tasks starting in the selected range; tasks without a travel duration are left out.
Total Travel Time	Single number	Total travel duration, in minutes, of the tasks starting in the selected range; tasks without a travel duration are left out.
Longest Travel Time	Single number	The longest travel duration of a single task, in minutes, among tasks starting in the selected range.
Tasks with Travel Time	Single number	Tasks starting in the selected range that have a travel duration.
Travel Duration by Hub	Table	Per hub, the tasks starting in the selected range, plus the average and longest travel duration in minutes among those that have one; top 10 hubs.
Travel Duration by Flow	Table	Per task type, the tasks starting in the selected range, plus the average and longest travel duration in minutes among those that have one; top 10 task types.
Travel Duration per Assignee	Table	Per assignee, the tasks starting in the selected range, plus the total and average travel duration in minutes among those that have one; top 10 assignees, and a task with several assignees counts for each of them.
Travel Duration Trend	Trend line	Average travel duration per task, in minutes, for each day of the selected range by start time; tasks without a travel duration are left out.

Team

Widget	Visual	What it shows
Tasks by Assignee	Table	Tasks starting in the selected range, per assignee, top 10, most first; a task with several assignees counts for each of them.
Completed per Assignee	Table	Done tasks whose done time falls in the selected range, per done by, top 10, most first.
Tasks by Creator	Bar chart	Tasks starting in the selected range, per created by: the 8 users who created the most.
User Activity	Table	The summary of all tasks assigned and completed by the user.
User by Status	Donut chart	The comparison of assignment task. Active = assigned user. Inactive = unassigned user.
Active Field Staff	Single number	Number of different assignees with at least one task starting in the selected range.
Staff Who Completed Tasks	Single number	Number of different done by users with at least one Done task whose done time falls in the selected range.
Task Creators	Single number	Number of different created by users among the tasks starting in the selected range.
Overdue Tasks per Assignee	Table	Ongoing tasks starting in the selected range whose end time has passed, per assignee, top 10, most first; a task with several assignees counts for each of them.
Ongoing per Assignee	Table	Ongoing tasks starting in the selected range, per assignee, top 10, most first; a task with several assignees counts for each of them.
Assignee Workload by Hub	Bar chart	Tasks starting in the selected range for the top 10 assignees, each bar split by hub (top 5 hubs); a task with several assignees counts for each of them.
Tasks Assigned by Dispatcher	Bar chart	Tasks starting in the selected range, per assigned by, top 10, most first; tasks without assigned by are left out.
Completions per Staff by Flow	Bar chart	Done tasks whose done time falls in the selected range, per done by (top 10), each bar split by task type (top 5 task types).

Hub

Widget	Visual	What it shows
Tasks by Hub	Donut chart	How the tasks starting in the selected range split across hubs, top 10.
Completed by Hub	Bar chart	Done tasks whose done time falls in the selected range, per hub, top 10.
Task Location Heatmap	Density map	Tasks whose done time falls in the selected range, mapped by done coordinate.
Active Hubs	Single number	Number of different hubs with at least one task starting in the selected range.
Overdue Open Tasks by Hub	Bar chart	Tasks starting in the selected range that are still Unassigned or Ongoing and whose end time has passed, per hub, top 10, most first.
Due and Open by Hub	Bar chart	Tasks whose end time falls in the selected range and that are still Unassigned or Ongoing, per hub, top 10, most first.
Status by Hub	Bar chart	Tasks starting in the selected range per hub, each bar split by status; top 10 hubs.
Unassigned by Hub	Bar chart	Tasks starting in the selected range that nobody has picked up yet (Unassigned), per hub, top 10, most first.
Flow Mix by Hub	Bar chart	Tasks starting in the selected range per hub (top 10), each bar split by task type (top 5 task types).
Weekly Volume by Hub	Bar chart	Tasks starting in each week of the selected range, each bar split by hub (top 5 hubs); weeks begin on Monday, so the first and last week may be partial.
Daily Volume by Hub	Bar chart	Tasks starting per day across the selected range, each bar split by hub (top 5 hubs), in Jakarta time.
Daily Completions by Hub	Bar chart	Done tasks per day by done time across the selected range, each bar split by hub (top 5 hubs), in Jakarta time.

Trend

Widget	Visual	What it shows
Volume Trend	Trend line	Tasks per day by start time across the selected range, in Jakarta time; days with none show as gaps.
Completion Trend	Trend line	Done tasks per day by done time across the selected range, in Jakarta time; days with none show as gaps.
Weekly Volume	Bar chart	Tasks starting in each week of the selected range, in Jakarta time; weeks begin on Monday, so the first and last week may be partial.
Weekly Completions	Bar chart	Done tasks per week by done time across the selected range, in Jakarta time; weeks begin on Monday, so the first and last week may be partial.
Deadlines per Day	Bar chart	Tasks per day by end time across the selected range, across every status, in Jakarta time.
Hourly Completions	Trend line	Done tasks per hour by done time across the selected range, in Jakarta time; hours with none show as gaps.
Hourly Task Starts	Trend line	Tasks starting in each hour of the selected range, in Jakarta time; hours with none show as gaps.

Utility

Widget	Visual	What it shows
KPI Summary	Single number	A general-purpose number widget; out of the box it counts the tasks starting in the selected range, across every status.
Text / Note	Free text	A free-text widget for notes, instructions, or context next to the numbers.
Banner	Banner	A full-width text strip for a heading or announcement across the dashboard.

Getting Started

Analytics

Planning

Monitoring

Activities

Workflow

Export & Import

Settings

Account

Add-ons

Dashboard Widgets

Visuals

Tables

Density map

Text and banner

Widget catalog

Overview

Task Status

Productivity

Time & Duration

Team

Hub

Trend

Utility

​Visuals

​Tables

​Density map

​Text and banner

​Widget catalog

​Overview

​Task Status

​Productivity

​Time & Duration

​Team

​Hub

​Trend

​Utility

Visuals

Tables

Density map

Text and banner

Widget catalog

Overview

Task Status

Productivity

Time & Duration

Team

Hub

Trend

Utility