Introducing new Chat feature in Chat menu on Web and Mobile for admins and field users
Introducing the new Chat feature available on Web and Mobile, allowing seamless real-time messaging between admins and field users via the Chat menu, with persistent conversation history, unread message indicators, secure access permissions, and reliable delivery including push notifications.
Introducing new Chat feature in Operations menu with real-time messaging and user search
Introducing the new Chat feature in the Operations menu on the web platform, enabling admins to engage in real-time conversations with field users, search and filter users, receive live message updates with unread badges and toasts, and send broadcast messages to multiple recipients, all with support for desktop and mobile views, permission gating, and full English and Indonesian localization.See Chat and Broadcast.
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