Required permission:
- View dashboard (to see widgets)
- Edit dashboard (to add, rename or remove widgets)
Visuals
| Visual | Shows | Example |
|---|---|---|
| Single number (KPI) | One figure for the time range. | Total Tasks, Avg Travel Duration |
| Bar chart | One value per group. A bar can be split in two, for example by hub and by status. | Completed by Hub, Status by Hub |
| Trend line | One point per day, week or hour, to show change over time. | Volume Trend, Completion Trend |
| Donut chart | The parts of a whole, with each slice’s count and share. | Tasks by Status, User by Status |
| Table | Rows of numbers, such as tasks per assignee. | Tasks by Assignee, User Activity |
| Free text | A note you write, shown next to the numbers. | Text / Note |
| Banner | A full-width strip for a heading or an announcement. | Banner |
| Heat map | Where tasks are done, on a map. Busier spots glow brighter. | Task Location Heatmap |
Tables
A table widget lists one row per group, most first, with the count beside it. Tasks by Assignee, for example, shows each assignee’s email and how many tasks they had in the time range. The User Activity table has these columns:| Column | What’s there |
|---|---|
| No. | The row number. |
| User | The field user. |
| Assigned | Tasks assigned to the user. |
| Ongoing | Their tasks still in progress. |
| Done | Their finished tasks. |
| Percentage | The share of their tasks that is done. |
Heat map
Text and banner
A Free text widget holds a note, for example how to read the numbers or whom to call. A Banner spans the whole width, for a heading or a notice such as planned maintenance. Both show text you type, up to 2,000 characters, and run no query. See Editing a Dashboard to write the text.Widget catalog
The Add dialog groups the widgets in eight categories. Widget names that say Flow count by task type.Overview
| Widget | Visual | What it shows |
|---|---|---|
| Total Tasks | Single number | Tasks whose start time falls in the selected range, across every status. |
| Completed Tasks | Single number | Tasks starting in the selected range that are now Done. |
| Active Tasks | Single number | Tasks starting in the selected range that are still in progress (Ongoing). |
| Tasks Due in Range | Single number | Tasks whose end time falls in the selected range, across every status. |
| Due and Completed | Single number | Tasks whose end time falls in the selected range that are now Done. |
| New Tasks Created | Single number | Tasks created in the selected range, across every status. |
Task Status
| Widget | Visual | What it shows |
|---|---|---|
| Tasks by Status | Donut chart | The comparison of tasks by status. |
| Ongoing | Single number | Tasks starting in the selected range that are still Ongoing. |
| Done | Single number | Tasks starting in the selected range whose status is now Done. |
| Unassigned | Single number | Tasks still Unassigned among those starting in the selected range: work nobody has picked up yet. |
| Tasks by Label | Donut chart | How the tasks starting in the selected range split across labels, top 10. |
| Overdue Open Tasks | Single number | Tasks starting in the selected range that are still Unassigned or Ongoing and whose end time has already passed. |
| Stalled Ongoing Tasks | Single number | Ongoing tasks starting in the selected range that have not been updated for more than 24 hours. |
| Due and Still Open | Single number | Tasks whose end time falls in the selected range that are still Unassigned or Ongoing. |
| Overdue Open Tasks by Flow | Bar chart | Tasks starting in the selected range that are still Unassigned or Ongoing and whose end time has passed, per task type, top 10, most first. |
| Status by Flow | Bar chart | Tasks starting in the selected range per task type, each bar split by status; top 10 task types. |
| Status by Label | Bar chart | Tasks starting in the selected range per label, each bar split by status; top 10 labels. |
| Status by Source | Bar chart | Tasks starting in the selected range per created from, each bar split by status; top 10. |
| Unassigned by Flow | Bar chart | Tasks starting in the selected range that nobody has picked up yet (Unassigned), per task type, top 10, most first. |
| Open Tasks by Flow | Bar chart | Tasks starting in the selected range that are still Unassigned or Ongoing, per task type, top 10, most first. |
Productivity
| Widget | Visual | What it shows |
|---|---|---|
| Tasks by Flow | Bar chart | Tasks starting in the selected range, per task type, top 10. |
| Tasks per Assignee | Bar chart | The 8 assignees with the most tasks starting in the selected range, busiest first; a task with several assignees counts for each of them. |
| Tasks by Source | Bar chart | Tasks starting in the selected range, per created from, top 10. |
| Task Activity | Bar chart | The count of tasks per day by start time, distinguished by task type. |
| Completed by Label | Bar chart | Done tasks whose done time falls in the selected range, per label, top 10, most first. |
Time & Duration
| Widget | Visual | What it shows |
|---|---|---|
| Avg Travel Duration | Single number | Average travel duration per task, in minutes, for tasks starting in the selected range; tasks without a travel duration are left out. |
| Total Travel Time | Single number | Total travel duration, in minutes, of the tasks starting in the selected range; tasks without a travel duration are left out. |
| Longest Travel Time | Single number | The longest travel duration of a single task, in minutes, among tasks starting in the selected range. |
| Tasks with Travel Time | Single number | Tasks starting in the selected range that have a travel duration. |
| Travel Duration by Hub | Table | Per hub, the tasks starting in the selected range, plus the average and longest travel duration in minutes among those that have one; top 10 hubs. |
| Travel Duration by Flow | Table | Per task type, the tasks starting in the selected range, plus the average and longest travel duration in minutes among those that have one; top 10 task types. |
| Travel Duration per Assignee | Table | Per assignee, the tasks starting in the selected range, plus the total and average travel duration in minutes among those that have one; top 10 assignees, and a task with several assignees counts for each of them. |
| Travel Duration Trend | Trend line | Average travel duration per task, in minutes, for each day of the selected range by start time; tasks without a travel duration are left out. |
Team
| Widget | Visual | What it shows |
|---|---|---|
| Tasks by Assignee | Table | Tasks starting in the selected range, per assignee, top 10, most first; a task with several assignees counts for each of them. |
| Completed per Assignee | Table | Done tasks whose done time falls in the selected range, per done by, top 10, most first. |
| Tasks by Creator | Bar chart | Tasks starting in the selected range, per created by: the 8 users who created the most. |
| User Activity | Table | The summary of all tasks assigned and completed by the user. |
| User by Status | Donut chart | The comparison of assignment task. Active = assigned user. Inactive = unassigned user. |
| Active Field Staff | Single number | Number of different assignees with at least one task starting in the selected range. |
| Staff Who Completed Tasks | Single number | Number of different done by users with at least one Done task whose done time falls in the selected range. |
| Task Creators | Single number | Number of different created by users among the tasks starting in the selected range. |
| Overdue Tasks per Assignee | Table | Ongoing tasks starting in the selected range whose end time has passed, per assignee, top 10, most first; a task with several assignees counts for each of them. |
| Ongoing per Assignee | Table | Ongoing tasks starting in the selected range, per assignee, top 10, most first; a task with several assignees counts for each of them. |
| Assignee Workload by Hub | Bar chart | Tasks starting in the selected range for the top 10 assignees, each bar split by hub (top 5 hubs); a task with several assignees counts for each of them. |
| Tasks Assigned by Dispatcher | Bar chart | Tasks starting in the selected range, per assigned by, top 10, most first; tasks without assigned by are left out. |
| Completions per Staff by Flow | Bar chart | Done tasks whose done time falls in the selected range, per done by (top 10), each bar split by task type (top 5 task types). |
Hub
| Widget | Visual | What it shows |
|---|---|---|
| Tasks by Hub | Donut chart | How the tasks starting in the selected range split across hubs, top 10. |
| Completed by Hub | Bar chart | Done tasks whose done time falls in the selected range, per hub, top 10. |
| Task Location Heatmap | Heat map | Tasks whose done time falls in the selected range, mapped by done coordinate. |
| Active Hubs | Single number | Number of different hubs with at least one task starting in the selected range. |
| Overdue Open Tasks by Hub | Bar chart | Tasks starting in the selected range that are still Unassigned or Ongoing and whose end time has passed, per hub, top 10, most first. |
| Due and Open by Hub | Bar chart | Tasks whose end time falls in the selected range and that are still Unassigned or Ongoing, per hub, top 10, most first. |
| Status by Hub | Bar chart | Tasks starting in the selected range per hub, each bar split by status; top 10 hubs. |
| Unassigned by Hub | Bar chart | Tasks starting in the selected range that nobody has picked up yet (Unassigned), per hub, top 10, most first. |
| Flow Mix by Hub | Bar chart | Tasks starting in the selected range per hub (top 10), each bar split by task type (top 5 task types). |
| Weekly Volume by Hub | Bar chart | Tasks starting in each week of the selected range, each bar split by hub (top 5 hubs); weeks begin on Monday, so the first and last week may be partial. |
| Daily Volume by Hub | Bar chart | Tasks starting per day across the selected range, each bar split by hub (top 5 hubs), in Jakarta time. |
| Daily Completions by Hub | Bar chart | Done tasks per day by done time across the selected range, each bar split by hub (top 5 hubs), in Jakarta time. |
Trend
| Widget | Visual | What it shows |
|---|---|---|
| Volume Trend | Trend line | Tasks per day by start time across the selected range, in Jakarta time; days with none show as gaps. |
| Completion Trend | Trend line | Done tasks per day by done time across the selected range, in Jakarta time; days with none show as gaps. |
| Weekly Volume | Bar chart | Tasks starting in each week of the selected range, in Jakarta time; weeks begin on Monday, so the first and last week may be partial. |
| Weekly Completions | Bar chart | Done tasks per week by done time across the selected range, in Jakarta time; weeks begin on Monday, so the first and last week may be partial. |
| Deadlines per Day | Bar chart | Tasks per day by end time across the selected range, across every status, in Jakarta time. |
| Hourly Completions | Trend line | Done tasks per hour by done time across the selected range, in Jakarta time; hours with none show as gaps. |
| Hourly Task Starts | Trend line | Tasks starting in each hour of the selected range, in Jakarta time; hours with none show as gaps. |
Utility
| Widget | Visual | What it shows |
|---|---|---|
| KPI Summary | Single number | A general-purpose number widget; out of the box it counts the tasks starting in the selected range, across every status. |
| Text / Note | Free text | A free-text widget for notes, instructions, or context next to the numbers. |
| Banner | Banner | A full-width text strip for a heading or announcement across the dashboard. |