> ## Documentation Index > Fetch the complete documentation index at: https://docsv4.mile.app/llms.txt > Use this file to discover all available pages before exploring further. # Notifications and Help > The bell, the help menu, the assistant and your profile menu in the top bar. Three buttons on the right of the top bar are on every page: the bell, the help button and your profile. ## Notifications Click the bell in the top bar. A red dot on the bell means there is something you have not read.

1. **Notifications**: alerts and messages meant for you, such as an emergency alert (SOS) sent by a field user. * **All** and **Unread** switch between every notification and only the ones you have not read. * Notifications are grouped under **Today** and **Earlier**. Click **Load more** at the bottom to see older ones. * Click a notification to mark it as read. A notification about a field user opens **Monitoring › Tracking** on that user and that day. * **Mark all as read** clears the red dot. 2. **What's New**: the release notes of the app, newest first. Each release lists its changes; click **More details** to read the full note. A red dot on the tab means there is a release you have not seen. The bell updates by itself when a new notification arrives, so you don't need to reload the page. Emergency alerts also open a pop-up on screen when they arrive. See [Emergency Alerts](/pages/monitoring/tracking/emergency-alerts). ## Help Click the **?** button in the top bar.

1. **New Chat**: start a new conversation. Your earlier conversations are listed under it, newest first. Click one to read it again, or delete it. 2. **Try asking**: sample questions such as *How do I create a new task?* Click one to ask it. 3. **Type your question**: write your own question, up to 500 characters, and press **Enter** or click **Send**. How a conversation works: * The assistant replies in a few seconds. While it works you see *Analyzing your request...*, then *Generating results*. * If the assistant can't help, the support team can take over the same conversation. Their replies are marked **Support team**; the assistant's are marked with the assistant's name. * Rate each conversation as **Helpful** or **Not helpful** to help improve the answers. * A conversation closes automatically after **30 minutes** without activity, or when the support team marks it **Resolved**. Click **New Chat** to ask something else. If the assistant can't be reached or takes too long, try again shortly or message the support team on WhatsApp from **Help Center & Support**. ## Your profile menu Click your initials in the top right corner. The top of the menu shows your name, your role and your organization.

| Item | What it does | | - | - | | **Profile** | Your name, photo and language. See [Profile](/pages/account/profile). | | **Getting Started** | A short video tour of the app, with your progress. See [Take the tour](/pages/getting-started/quick-start#take-the-tour). | | **Access Token** | Tokens that let other systems use the API on your behalf. Shown only if your role has **Manage personal access token**. See [Access Token](/pages/account/access-token). | | **Change Password** | Change your password. See [Password and Sign-in Security](/pages/account/password-and-security). If you have not verified your account yet, verify it first. | | **Multi-Factor Authentication** | Set up an authenticator app for your sign-in. Shown only if your role has **Multi-factor authentication by Cloud-based Authenticator**. See [Password and Sign-in Security](/pages/account/password-and-security#authenticator-app). | | **Change Organization** | Switch to another organization you belong to, or create a new one. See [Switching Organization](/pages/account/switching-organization). | | **Sign Out** | Sign out of the web app on this browser. | This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.